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Esso Kanata at 501 Terry Fox Complaint - Esso car wash problem manager responded badly - esso car wash machine
Esso Kanata at 501 Terry Fox Complaint

Esso Kanata at 501 Terry Fox Complaint

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Esso car wash problem manager responded badly - esso car wash machine


After a long trip from Toronto back to my home town Kanata, went to Esso station at 501 Terry Fox for a car wash. It's a deluxe car wash with under car splash. The under-car wash part didn't work during service, went in talked to the manager, he responded "I just used the cash wash machine myself 20 mins ago, it worked well, don't understand why yours didn't work." I noticed that they were closing the gas station because of some unexpected events. The manager said again "We are closing, PLEASE LEAVE, come back again tomorrow!" He said with a tone that like 'don't want to talk to you, please don't brother me and leave!!!
Ask me to leave??? I am a customer, right?
My car had a few days on wet salty roads during the trips in Toronto, the under-car wash part is very important, and I paid for the service, it didn't work, I went in to talk, was asked to leave!
This esso station is like my home gas station, come a few times a week. Now I feel so angry on this incident. The thing that made me so mad is, the bad attitude of the manager.


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